Effective Date: 7th December, 2024
Last Updated: 6th February, 2021
ShareYrHeart (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the personal information of our users, including both patients and mental health professionals (collectively referred to as you or users), when you visit our website ShareYrHeart use our services, or interact with our platform.By using ShareYrHeart, you agree to the terms of this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
We collect both personal and financial information from users in different contexts, including when you sign up, use our services, or make payments.
Payment information
When making payments for services, both patients and professionals are required to provide payment details (e.g., debit/credit card information). We do not store this payment information directly. Instead, we use a secure, third-party payment processor to handle and protect your financial data.
Technical Data
We use the information we collect for the following purposes:
We take the security of your personal and financial information seriously. To protect your data, we employ industry-standard security measures, including:
Sensitive data, such as payment information, is transmitted via secure channels using SSL (Secure Socket Layer) encryption.
We restrict access to your personal data to authorized personnel only who need to process your information in connection with the services provided
For payment-related information, we use trusted third-party processors that comply with industry standards, such as PCI-DSS (Payment Card Industry Data Security Standard), to securely handle your payment details.
However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
You have the right to request access to the personal information we hold about you.
If your personal information is inaccurate or incomplete, you have the right to request corrections.
You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
In certain circumstances, you may request a copy of your personal data in a structured, commonly used format.
Retention of Data
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed for these purposes, we will securely delete or anonymize it.
International Data Transfers
ShareYrHeart may operate internationally, and your personal information may be transferred and processed outside your country of residence, including countries that may not have the same level of data protection laws as your country. By using our services, you consent to the transfer of your information to these countries.
Childrens Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of our platform. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
By using the ShareYrHeart platform, you acknowledge that you have read, understood, and agree to these Privacy policy.